Customization: | Available |
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After-sales Service: | Availiable Online |
Warranty: | 10 Years |
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Audited by an independent third-party inspection agency
No. | Test Item | Test Method | Result |
1 | Absorption By Weight | ASTM C97/C97M-18 | 0.09% |
2 | Density | ASTM C97/C97M-18 | 1872 kg/m3 |
3 | Compressive Strength | ASTM C170/C170M-17 | Dry Condition: 124 Mpa Wet Condition: 109 Mpa |
4 | Abrasion Resistance | ASTM C241/C241M-21 | Ha: 29 |
5 | Flexural Strength | ASTM C880/C880M-18ε1 | Dry Condition: 51.7 Mpa Wet Condition: 42.6 Mpa |
6 | Barcol Hardness | ASTM D2583-13a | 59 |
FAQ
Q1: Is there a color difference?
A: Rest assured, our products within the same batch maintain impeccable color consistency, ensuring a seamless and unified appearance across your entire project.
Q2: Can you provide small samples?
A: Absolutely! We are pleased to offer complimentary sample boxes, each featuring a 50ml tube, allowing you to thoroughly explore and evaluate the exquisite quality of our products.
Q3: What's the size of your sample?
A: Our standard sample size is 100x100x12mm, but we are delighted to accommodate custom size requests to meet your unique project specifications.
Q4: Can I get the adhesive?
A: Certainly! We provide perfectly color-matched adhesive glues designed for a flawless and seamless integration with our panels, enhancing your design effortlessly.
Q5: How are the products packaged?
A: Our packaging is meticulously crafted for utmost safety; slabs are securely placed in sturdy wooden pallets, while finished products are protected in durable wooden crates made of premium plywood.
Q6: What's your delivery time?
A: Our streamlined delivery process ranges from 7 to 20 working days post-deposit, ensuring your order arrives promptly and reliably at your desired location.
Q7: What are your payment terms?
A: We offer flexible payment options through T/T, with a 30% deposit required upfront and the remaining 70% due before loading, ensuring smooth and secure transactions.
Q8: Do you offer after-sales service?
A: Certainly! Our outstanding after-sales service provides comprehensive support in both product quality and usage. Feel free to reach out anytime. Enjoy peace of mind with our impressive 10-year limited warranty.
Q9: Can you arrange shipping for me?
A: Absolutely, we collaborate with leading shipping companies to manage logistics effortlessly, though you are welcome to choose your preferred shipping forwarder to accommodate your needs.
Q10: Where is your factory located?
A: Located amidst China's renowned manufacturing hub, our factory in Guangdong province stands as a beacon of quality and excellence in production.
Q11: Can I visit your factory?
A: We cordially welcome you to visit our factory and showroom, offering an enriching experience to observe our meticulous manufacturing process and explore our extensive product range firsthand.