| Customization: | Available |
|---|---|
| After-sales Service: | One-Year Warranty |
| Warranty: | 10 Years |
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| Q1: Is there a color difference? A: We guarantee no color difference in the same color. Q2: Can you provide small samples? A: Yes. We have the sample box for free. 50ml are for one tube. Q3: What's size of your sample? A: Standard size is 100x100x12mm. Customization is also accepted. Q4: Can I get the adhesive? A: Yes. We can supply the glues with the same as the slab colors. Q5: How to package for the product? A: Wooden pallet for slab and wooden crate for finished product. All wood are plywood. Q6: What's your delivery time? A: 7-20 working days after receiving the deposit. Q7: What's your payment term? A: T/T. 30% deposit, and 70% balance before loading. Q8: Do you have after-sales-service? A: Sure, we have a good after-sales-service both for the quality and the how to use our products, you can contact us anytime. All products have 10 Year limited warranty. Q9: Could you arrange the shipping for me? A: We have cooperation with the shipping company. You also can choose your own shipping forwarder. Q10: Where is your factory? A: We are in Guangdong province of China. Q11: Can I visit your factory? A: It's a great honor to invite you to visit our factory and showroom. |
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