| Customization: | Available |
|---|---|
| After-sales Service: | One-Year Warranty |
| Warranty: | 5 Years |
|
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| Clause | Test items | Test methods | Test Results | Clause | Test items | Test methods | Test Results |
| 1 | Drop ball impact | JC/T 908-2013-7.7.1 | 1700mm | 5 | High-temperature resistance | JC/T 908-2013-7.19 Appendix G |
Not affected, no change in color texture |
| 2 | Bending property | JC/T 908-2013-7.8.1 GB/T 2567-2008 |
Bending strength: 43.0 MPa Flexural modulus: 9.14 Gpa |
6 | Oxygen index | JC/T 908-2013-6.16.2/ 7.16.2 GB/T 2406-2009 |
67.0% |
| 3 | stain resistance | JC/T 908-2013-7.15 Appendix E |
Total fouling resistance: 50 Maximum stain depth: 0.03mm |
7 | Barcol hardness | JC/T 908-2013 GB/T 3854-2005 |
57 |
| 4 | Chemical resistance |
JC/T 908-2013-7.17
Appendix F |
No obvious surface damage | 8 | Coefficient of linear Expansion | JC/T 908-2013-6.11 Appendix D |
5.4*105/ºC |
Q1: Is there a color difference?
A: We meticulously ensure exceptional color consistency across all our products. Each piece is masterfully crafted to guarantee a seamless hue match, completely eliminating any discrepancies.
Q2: Can you provide small samples?
A: Absolutely! We offer complimentary sample boxes, including a 50ml tube, allowing you to experience our unparalleled quality firsthand.
Q3: What are the dimensions of your sample?
A: Our standard sample size is 100x100x12mm. Additionally, we are pleased to accommodate custom dimensions tailored precisely to your needs.
Q4: Can I get the adhesive?
A: Yes, we provide adhesives that are perfectly color-matched to our slabs, ensuring a seamless and visually stunning installation.
Q5: How are the products packaged?
A: Our slabs are meticulously packaged on robust wooden pallets and securely enclosed in sturdy wooden crates made from high-quality plywood for maximum protection.
Q6: What is your delivery time?
A: Our delivery time typically ranges from 7 to 20 working days after receiving the deposit, ensuring prompt and efficient service tailored to your needs.
Q7: What are your payment terms?
A: We accept T/T payments. A 30% deposit is required upfront, with the remaining 70% due before loading, offering both flexibility and security for your transactions.
Q8: Do you offer after-sales service?
A: Certainly! We provide exceptional after-sales service, covering both product quality and usage. Our products come with an impressive 10-year limited warranty, ensuring your peace of mind.
Q9: Can you arrange shipping for me?
A: We frequently collaborate with reliable shipping companies to streamline your logistics. However, you are also welcome to use your preferred shipping forwarder.
Q10: Where is your factory located?
A: Our state-of-the-art factory is situated in Guangdong Province, China, a renowned hub of industrial excellence.
Q11: Can I visit your factory?
A: We would be delighted to welcome you to our factory and showroom. This visit will provide you with an in-depth look at our operations and diverse product offerings.
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