| Customization: | Available |
|---|---|
| After-sales Service: | Available Online |
| Warranty: | 10 Years |
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| Clause | Test items | Test methods | Test Results | Clause | Test items | Test methods | Test Results |
| 1 | Drop ball impact | JC/T 908-2013-7.7.1 | 1700mm | 5 | High-temperature resistance | JC/T 908-2013-7.19 Appendix G |
Not affected, no change in color texture |
| 2 | Bending property | JC/T 908-2013-7.8.1 GB/T 2567-2008 |
Bending strength: 43.0 MPa Flexural modulus: 9.14 Gpa |
6 | Oxygen index | JC/T 908-2013-6.16.2/ 7.16.2 GB/T 2406-2009 |
67.0% |
| 3 | stain resistance | JC/T 908-2013-7.15 Appendix E |
Total fouling resistance: 50 Maximum stain depth: 0.03mm |
7 | Barcol hardness | JC/T 908-2013 GB/T 3854-2005 |
57 |
| 4 | Chemical resistance |
JC/T 908-2013-7.17
Appendix F |
No obvious surface damage | 8 | Coefficient of linear Expansion | JC/T 908-2013-6.11 Appendix D |
5.4*105/ºC |
We use durable materials to protect artificial stone during shipping. The packaging is designed with details to prevent moisture, shock, and scratches, ensuring the product arrives in optimal condition. Clear labels and instructions are included for easy customer identification and use.
Q1: Is there a color difference?
A: We meticulously ensure exceptional color consistency across all our products. Each piece is masterfully crafted to guarantee a seamless hue match, completely eliminating any discrepancies.
Q2: Can you provide small samples?
A: Absolutely! We offer complimentary sample boxes, including a 50ml tube, allowing you to experience our unparalleled quality firsthand.
Q3: What are the dimensions of your sample?
A: Our standard sample size is 100x100x12mm. Additionally, we are pleased to accommodate custom dimensions tailored precisely to your needs.
Q4: Can I get the adhesive?
A: Yes, we provide adhesives that are perfectly color-matched to our slabs, ensuring a seamless and visually stunning installation.
Q5: How are the products packaged?
A: Our slabs are meticulously packaged on robust wooden pallets and securely enclosed in sturdy wooden crates made from high-quality plywood for maximum protection.
Q6: What is your delivery time?
A: Our delivery time typically ranges from 7 to 20 working days after receiving the deposit, ensuring prompt and efficient service tailored to your needs.
Q7: What are your payment terms?
A: We accept T/T payments. A 30% deposit is required upfront, with the remaining 70% due before loading, offering both flexibility and security for your transactions.
Q8: Do you offer after-sales service?
A: Certainly! We provide exceptional after-sales service, covering both product quality and usage. Our products come with an impressive 10-year limited warranty, ensuring your peace of mind.
Q9: Can you arrange shipping for me?
A: We frequently collaborate with reliable shipping companies to streamline your logistics. However, you are also welcome to use your preferred shipping forwarder.
Q10: Where is your factory located?
A: Our state-of-the-art factory is situated in Guangdong Province, China, a renowned hub of industrial excellence.
Q11: Can I visit your factory?
A: We would be delighted to welcome you to our factory and showroom. This visit will provide you with an in-depth look at our operations and diverse product offerings.
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