| Customization: | Available |
|---|---|
| After-sales Service: | Availiable Online |
| Warranty: | 10 Years |
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| No. | Test Item | Test Method | Result |
| 1 | Absorption By Weight | ASTM C97/C97M-18 | 0.09% |
| 2 | Density | ASTM C97/C97M-18 | 1872 kg/m3 |
| 3 | Compressive Strength | ASTM C170/C170M-17 | Dry Condition: 124 Mpa Wet Condition: 109 Mpa |
| 4 | Abrasion Resistance | ASTM C241/C241M-21 | Ha: 29 |
| 5 | Flexural Strength | ASTM C880/C880M-18ε1 | Dry Condition: 51.7 Mpa Wet Condition: 42.6 Mpa |
| 6 | Barcol Hardness | ASTM D2583-13a | 59 |
FAQ
Q1: Is there a color difference?
A: We assure you that every product in the same batch is meticulously crafted to prevent any color discrepancies, delivering a consistently harmonious and uniform finish that you can rely on.
Q2: Can you provide small samples?
A: Absolutely! We are delighted to offer complimentary sample boxes, each featuring a handy 50ml tube, enabling you to experience the superior quality of our exceptional products firsthand.
Q3: What's the size of your sample?
A: Our standard sample dimensions are 100x100x12mm. We are also thrilled to accommodate custom size requests, ensuring they meet your specific requirements and personal preferences.
Q4: Can I get the adhesive?
A: Indeed, we supply adhesive glues that are perfectly color-matched to our panels, ensuring a seamless and flawless finish that enhances your design with impeccable elegance.
Q5: How are the products packaged?
A: We meticulously package our products: slabs are secured in robust wooden pallets, while finished goods are encased in premium wooden crates crafted from top-grade plywood, ensuring optimal protection.
Q6: What's your delivery time?
A: Our delivery is rapid and efficient, with a timeframe of 7 to 20 working days post-deposit, guaranteeing that your order arrives promptly and directly at your designated location.
Q7: What are your payment terms?
A: Our flexible payment terms ensure convenience and security with T/T transactions: a 30% deposit is required initially, with the remaining 70% balance due before loading.
Q8: Do you offer after-sales service?
A: Certainly! We are proud to offer outstanding after-sales support, ensuring your satisfaction with both product quality and usage. Each item is backed by an impressive 10-year limited warranty.
Q9: Can you arrange shipping for me?
A: Yes, we partner with leading shipping companies to manage logistics efficiently. However, you also have the flexibility to select your preferred shipping forwarder if desired.
Q10: Where is your factory located?
A: Our state-of-the-art factory is strategically located in Guangdong province, a region famed for its manufacturing excellence, situating us at the epicenter of China's premier production hub.
Q11: Can I visit your factory?
A: We warmly invite you to visit our factory and showroom, providing you with a rich opportunity to witness our meticulous manufacturing process and explore our extensive product range firsthand.
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