| Customization: | Available |
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| After-sales Service: | Available Online |
| Warranty: | 10years |
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Q1: Is there a color difference?
A: We guarantee no color difference in the same color.
Q2: Can you provide small samples?
A: Yes. We have the sample box for free. 50ml are for one tube.
Q3: What's size of your sample?
A: Standard size is 100x100x12mm. Customization is also accepted.
Q4: Can I get the adhesive?
A: Yes. We can supply the glues with the same as the slab colors.
Q5: How to package for the product?
A: Wooden pallet for slab and wooden crate for finished product. All wood are plywood.
Q6: What's your delivery time?
A: 7-20 working days after receiving the deposit.
Q7: What's your payment term?
A: T/T. 30% deposit, and 70% balance before loading.
Q8: Do you have after-sales-service?
A: Sure, we have a good after-sales-service both for the quality and the how to use our products, you can contact us anytime. All products have 10 Year limited warranty.
Q9: Could you arrange the shipping for me?
A: We have cooperation with the shipping company. You also can choose your own shipping forwarder.
Q10: Where is your factory?
A: We are in Guangdong province of China.
Q11: Can I visit your factory?
A: It's a great honor to invite you to visit our factory and showroom
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