Eurasian Pavilion Decoration Building Materials Co., Ltd. has obtained the SGS certificate. Founded in 2014 and based in Dongguan, Guangdong, the company specializes in artificial marble production. Its products, using quality materials like resins and aluminum hydroxide powder, feature high aesthetics and meet strict standards. This SGS certification boosts its market competitiveness at home and abroad, assuring customers of reliable artificial stone for diverse uses.
Packaging & Shipping
The cream of the crop, the quality-approved artificial stone products, are swathed in protective materials and ensconced in robust packaging boxes, meticulously designed to thwart transit damage. These packaged units are then consigned to a climate-controlled, dry, and well-ventilated warehouse, where they await their journey to the market, primed to meet the demands of architects, builders, and homeowners alike.
Installation Instructions
- Surface Preparation: Ensure the installation surface is clean, dry, flat, and structurally sound. Remove any dirt, grease, or loose material.
- Measurement and Cutting: Accurately measure the area and cut the artificial stone slabs to the required size using appropriate tools. Make sure the cuts are precise to fit snugly.
- Adhesive Application: Apply a high-quality, recommended adhesive evenly on the back of the stone or the installation surface following the adhesive manufacturer's instructions.
- Installation: Gently place the cut stone onto the prepared area, pressing firmly to ensure good contact with the adhesive. Use a level to check for alignment and adjust if necessary.
- Sealing: After installation, apply a suitable sealant along the joints and edges to enhance water resistance and durability, following the sealant manufacturer's directions.
- Curing and Cleanup: Allow sufficient time for the adhesive and sealant to cure as per instructions. Clean any excess adhesive or sealant with a damp cloth before it dries. With proper installation, our artificial stones will serve you well.
After Sales Service
We provide comprehensive after-sales support for our artificial stones. If you encounter any quality issues like cracks, discoloration, or surface damage within the warranty period, our professional team will respond promptly. We offer free inspection and, depending on the situation, free replacement or repair services.
For installation guidance, our experts are available to answer your questions over the phone or via video call to ensure proper setup. Additionally, we supply maintenance tips to help you keep the stone in optimal condition, such as the right cleaning agents to use and how to prevent scratches. Our commitment is to make your experience with our artificial stones worry-free from purchase to long-term use.
Our Advantages
The advantages of artificial stone include:
- Aesthetic Appeal: It closely mimics natural stones, offering diverse colors and patterns for various designs.
- Durability: With high strength, it resists scratches and wear, lasting long.
- Chemical Resistance: Strong against acids and alkalis, suitable for harsh environments.
- Easy Maintenance: Its non - porous surface is easy to clean with common cleaners.
FAQ
Q1: Is there a color difference?
A: We guarantee no color difference in the same color.
Q2: Can you provide small samples?
A: Yes. We have the sample box for free. 50ml are for one tube.
Q3: What's size of your sample?
A: Standard size is 100x100x12mm. Customization is also accepted.
Q4: Can I get the adhesive?
A: Yes. We can supply the glues with the same as the slab colors.
Q5: How to package for the product?
A: Wooden pallet for slab and wooden crate for finished product. All wood are plywood.
Q6: What's your delivery time?
A: 7-20 working days after receiving the deposit.
Q7: What's your payment term?
A: T/T. 30% deposit, and 70% balance before loading.
Q8: Do you have after-sales-service?
A: Sure, we have a good after-sales-service both for the quality and the how to use our products, you can contact us anytime. All products have 10 Year limited warranty.
Q9: Could you arrange the shipping for me?
A: We have cooperation with the shipping company. You also can choose your own shipping forwarder.
Q10: Where is your factory?
A: We are in Guangdong province of China.
Q11: Can I visit your factory?
A: It's a great honor to invite you to visit our factory and showroom.
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