| Customization: | Available |
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| After-sales Service: | Available Online |
| Warranty: | 10 Years |
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| No. | Test Item | Test Method | Result |
| 1 | Absorption By Weight | ASTM C97/C97M-18 | 0.09% |
| 2 | Density | ASTM C97/C97M-18 | 1872 kg/m3 |
| 3 | Compressive Strength | ASTM C170/C170M-17 | Dry Condition: 124 Mpa Wet Condition: 109 Mpa |
| 4 | Abrasion Resistance | ASTM C241/C241M-21 | Ha: 29 |
| 5 | Flexural Strength | ASTM C880/C880M-18ε1 | Dry Condition: 51.7 Mpa Wet Condition: 42.6 Mpa |
| 6 | Barcol Hardness | ASTM D2583-13a | 59 |
Q1: Is there a possibility of color variation?
A: We assure you that within the same color batch, there is absolutely no color variation. Our rigorous quality control measures ensure impeccable uniformity, guaranteeing that your projects maintain a flawless and consistent appearance throughout.
Q2: Are small samples available for testing?
A: Absolutely. We provide complimentary sample boxes, each containing a 50ml tube, allowing you to make an informed decision with full confidence.
Q3: What are the dimensions of your samples?
A: Our standard sample size is 100x100x12mm. Additionally, we offer custom sizes upon request to precisely meet your specific requirements and preferences.
Q4: Can adhesive be provided along with the slabs?
A: Yes, we supply adhesive that is perfectly color-matched to your chosen slabs, ensuring a seamless and visually stunning installation.
Q5: How is the product packaged?
A: Our slabs are securely placed in wooden pallets, with finished products meticulously packed in sturdy wooden crates. All packaging materials are crafted from high-quality, durable plywood for maximum protection.
Q6: What is your delivery time?
A: Our delivery time ranges from 7 to 20 working days after the deposit is received, ensuring prompt and efficient service tailored to meet your project timelines.
Q7: What are your payment terms?
A: We accept T/T payments with a 30% deposit required upfront. The remaining 70% balance is due before loading the shipment, providing a secure and straightforward transaction process.
Q8: Do you offer after-sales service?
A: Certainly. We provide exceptional after-sales support, offering assistance with both product quality and usage instructions. Contact us anytime. Our products come with a 10-year limited warranty for your peace of mind.
Q9: Can you handle shipping arrangements?
A: We have partnerships with reliable shipping companies to manage logistics efficiently. However, you are also welcome to choose and coordinate with your preferred shipping forwarder.
Q10: Where is your factory located?
A: Our factory is conveniently located in the heart of Guangdong province, China, making it easily accessible for visits and inspections.
Q11: Is it possible to visit your factory?
A: It would be our great honor to invite you to visit our factory and showroom. We warmly welcome all potential clients to experience our operations firsthand and witness our unwavering commitment to quality.
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