| Customization: | Available |
|---|---|
| After-sales Service: | Availiable Online |
| Warranty: | 10 Years |
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Audited Supplier Audited by an independent third-party inspection agency
| No. | Test Item | Test Method | Result |
| 1 | Absorption By Weight | ASTM C97/C97M-18 | 0.09% |
| 2 | Density | ASTM C97/C97M-18 | 1872 kg/m3 |
| 3 | Compressive Strength | ASTM C170/C170M-17 | Dry Condition: 124 Mpa Wet Condition: 109 Mpa |
| 4 | Abrasion Resistance | ASTM C241/C241M-21 | Ha: 29 |
| 5 | Flexural Strength | ASTM C880/C880M-18ε1 | Dry Condition: 51.7 Mpa Wet Condition: 42.6 Mpa |
| 6 | Barcol Hardness | ASTM D2583-13a | 59 |
FAQ
Q1: Is there a color difference?
A: We guarantee that products from the same batch are free from any color variations, ensuring a harmonious and consistent finish across all items.
Q2: Can you provide small samples?
A: Certainly! We offer free sample boxes, each containing a 50ml tube, allowing you to thoroughly explore and test the quality of our exceptional products.
Q3: What's the size of your sample?
A: Our standard sample measures 100x100x12mm. We are also delighted to fulfill custom size requests to perfectly align with your specific requirements.
Q4: Can I get the adhesive?
A: Indeed, we supply color-matched adhesive glues that ensure a seamless and flawless application with our panels, complementing your design beautifully.
Q5: How are the products packaged?
A: We prioritize secure packaging; slabs are nestled in robust wooden pallets, while finished goods are encased in durable wooden crates-all crafted with superior plywood for ultimate protection.
Q6: What's your delivery time?
A: Our efficient delivery spans from 7 to 20 working days post deposit, guaranteeing the timely arrival of your order straight to your doorstep.
Q7: What are your payment terms?
A: We offer convenient payment via T/T, requiring a 30% deposit upfront with the remaining 70% due before loading, providing both security and flexibility.
Q8: Do you offer after-sales service?
A: Absolutely! Our exceptional after-sales service ensures both quality and product usage support. Reach out anytime. All products come with an impressive 10-year limited warranty.
Q9: Can you arrange shipping for me?
A: Yes, we partner with top-tier shipping companies to handle logistics. However, you are also welcome to select your own preferred shipping forwarder.
Q10: Where is your factory located?
A: Nestled in the heart of China's manufacturing excellence, our factory is situated in Guangdong province, a prime location for quality production.
Q11: Can I visit your factory?
A: We warmly invite you to visit our factory and showroom for an insightful experience, witnessing our meticulous manufacturing process and exploring our diverse product selection firsthand.
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